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COMPUTER IMPLEMENTED SYSTEM FOR PROVIDING AND MANAGING TELEWORKING SOLUTIONS AND METHODS EMPLOYED THEREOF
COMPUTER IMPLEMENTED SYSTEM FOR PROVIDING AND MANAGING TELEWORKING SOLUTIONS AND METHODS EMPLOYED THEREOF
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机译：提供和管理远程办公解决方案的计算机实现的系统及其方法
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摘要
Exemplary embodiments of the present disclosure are directed towards a computer implemented system for providing and managing teleworking solutions comprising of; a network interface comprising at least one of: a computing web interface; a mobile web interface; and a mobile app interface, whereby the network interface is configured to connect at least one of: a user computing device; a user mobile device; and a consumer device; a skill analysing logic configured to assign a plurality of users to be connected to a plurality of consumers, whereby the plurality of users are chosen based on the skill as per the requirement of the plurality of consumers; a communication establishment processing logic configured to establish a communication between the plurality of consumers and the plurality of users on an automated basis, whereby the communication is at least one of: a responding communication; a receiving communication; and a sole receiving communication; an additional application interfacing logic configured to coordinate with the additional applications in at least one of: the user computing device; user mobile device; and the consumer device from pre-existing databases; a distributed customer care logic configured to convert legacy telephony into an advanced interactive voice response technology through a centralised automatic call distribution system for receiving communication and responding communication, where the receiving communication and the responding communication is directed to an added virtual network; and a dynamic disposition configured to pull the relevant data of the communication between the plurality of the users and plurality of consumers as per the requirement of the plurality of users from the database, whereby the dynamic disposition being at least one of: disposition is entered on web of the user mobile device; disposition is entered on the web of the user computing device; the disposition is entered in the application on the user mobile device and the disposition is entered on the user mobile device.
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