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Waiting system, waiting queue management device, queue control method and program

机译:等候系统,等候队列管理装置,队列控制方法及程序

摘要

To provide a queuing system, a queuing method, and a program for enhancing convenience of a customer when cancellation of waiting queue occurs.According to an embodiment, an order waiting system includes a first terminal which accepts an order waiting request from a plurality of customers and accepts input of a cancel wait request from a specific customer among a plurality of customers, a plurality of customers And an information processing apparatus that manages a queue of queues of a plurality of customers based on an order queuing request from the customer. When the first customer among a plurality of customers cancels the waiting queue, the information processing apparatus sets the order of the first customer as the first interrupt destination and selects the order of the first customer from among the specific customers behind the first customer A first interruption process for causing the first interruption destination to interrupt the first cancellation waiting customer closest to the first customer and further executing the first interruption process before the first interruption process by the first cancellation waiting customer to the second interruption destination, , A second interruption process for causing the second interruption destination to interrupt the second cancellation waiting customer closest to the first cancellation waiting customer and the first cancellation waiting customer among the specific customers is performed Execute.BACKGROUND OF THE INVENTION
机译:为了提供一种排队系统,一种排队方法和一种程序,用于在发生等待队列取消时增强客户的便利性。根据一个实施例,一种订单等待系统包括:第一终端,其接收来自多个客户的订单等待请求。并接受来自多个顾客,多个顾客中的特定顾客的取消等待请求的输入以及基于来自顾客的订单排队请求来管理多个顾客的队列的信息处理装置。当多个顾客中的第一顾客取消等待队列时,信息处理装置将第一顾客的顺序设置为第一中断目的地,并且从第一顾客A之后的特定顾客中选择第一顾客的顺序。用于使第一中断目的地中断最接近第一客户的第一取消等待客户,并在第一取消等待客户至第二中断目的地的第一中断处理之前进一步执行第一中断处理的过程,执行第二中断目的地以中断特定客户中最接近第一取消等待客户的第二取消等待客户和第一取消等待客户。

著录项

  • 公开/公告号JP6254741B1

    专利类型

  • 公开/公告日2017-12-27

    原文格式PDF

  • 申请/专利权人 株式会社EPARK;

    申请/专利号JP20170140324

  • 发明设计人 玉村 剛史;

    申请日2017-07-19

  • 分类号G06Q10/02;

  • 国家 JP

  • 入库时间 2022-08-21 13:06:55

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