首页>
外国专利>
Hospitality situation analyzer and customer service analysis system
Hospitality situation analyzer and customer service analysis system
展开▼
机译：待客情况分析仪和客户服务分析系统
展开▼
页面导航
摘要
著录项
相似文献
摘要
PROBLEM TO BE SOLVED To accurately determine that a clerk has made a customer service.SOLUTION: Based on position information of a person acquired from image data of a person in a shop picked up by a store clerk, and position information of a mobile terminal device held by a store clerk, position information of a clerk and position of a customer Acquisition of information and acquisition of utterance position information indicating the position at which a clerk uttered based on the position information of the sound acquired from the sound data picked up the sound within the store and the position information of the store clerk by the processing of the speech determination Based on the speech position information and the position information of the customer, it is judged whether or not the clerk has made a hospitality by processing of the hospitality judgment, and based on the judgment result of the hospitality judgment by the processing of the customer tally, Generate information.(FIG.
展开▼
