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Emergency notification system, emergency reporting device, server and emergency reporting method

机译:紧急情况通知系统,紧急情况报告装置,服务器及紧急情况报告方法

摘要

PROBLEM TO BE SOLVED: To improve reliability by surely confirming a call incoming/response state of call origination.SOLUTION: An emergency call device 1 comprises: storage means 11 for storing information on a call destination to which call origination is performed; confirmation request means 12 for requesting a server 4 to confirm a call incoming/response state; response reception means 13 for receiving a response to the request, from the server 4; determination means 14 for determining the call incoming/response state on the basis of a result of the reception; and call origination means 15 for performing call origination to a next call destination on the basis of the information in the storage means 11, when the call incoming/response state is abnormal. The server 4 comprises: identification means 42 for identifying an emergency call device 1 which has performed an emergency call; response detection means 43 for detecting a response by an operator telephone set 3; management means 44 for managing a call incoming/response state on the basis of information obtained by the identification means 42 and response detection means 43; confirmation means 45 for confirming the call incoming/response state in response to a request; and notification means 46 for notifying the emergency call device 1 of a result of the confirmation.
机译:解决的问题:为了通过确定地确认呼叫始发的呼叫进入/响应状态来提高可靠性。紧急呼叫设备1包括:存储装置11,用于存储关于执行呼叫始发的呼叫目的地的信息;以及确认请求装置12,用于请求服务器4确认呼叫呼入/应答状态。响应接收装置13,用于从服务器4接收对请求的响应。确定装置14,用于根据接收结果确定呼叫进入/响应状态;呼叫发起装置15,当呼叫呼入/应答状态异常时,根据存储装置11中的信息进行到下一个呼叫目的地的呼叫发起。服务器4包括:识别装置42,用于识别已经执行紧急呼叫的紧急呼叫设备1;以及响应检测装置43,用于检测操作员电话机3的响应。管理装置44,用于根据识别装置42和响应检测装置43获得的信息来管理呼叫呼入/响应状态;确认装置45,用于响应请求确认呼叫进入/响应状态;通知装置46,用于将确认结果通知给紧急呼叫装置1。

著录项

  • 公开/公告号JP6327815B2

    专利类型

  • 公开/公告日2018-05-23

    原文格式PDF

  • 申请/专利权人 綜合警備保障株式会社;

    申请/专利号JP20130188508

  • 发明设计人 木下 靖彦;勝亦 敦;

    申请日2013-09-11

  • 分类号H04M11/04;H04M1/00;G08B25/08;G08B25/10;

  • 国家 JP

  • 入库时间 2022-08-21 13:09:41

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