首页> 外国专利> Voicemail greeting fingerprint matching to differentiate between human and voicemail greetings

Voicemail greeting fingerprint matching to differentiate between human and voicemail greetings

机译:语音信箱问候语指纹匹配,以区分人声问候语和语音信箱问候语

摘要

Techniques are disclosed for using voicemail fingerprints to detect when a call has been answered by voicemail. A voicemail fingerprint of a known voicemail greeting is stored in association with a telephone number. The voicemail fingerprint contains a set of audio analysis streams, each of which contains audio characteristics of the known voicemail greeting beginning at a different offset from the beginning of the known voicemail greeting. A current audio analysis stream is generated containing audio characteristics of audio received beginning when a call to the telephone number is answered. If the current audio analysis stream matches one of the audio analysis streams contained in the voicemail fingerprint of the known voicemail greeting associated with the telephone number, the call to the telephone number has been answered by a voicemail box of the telephone number, and may be transferred to a secondary destination.
机译:公开了使用语音邮件指纹来检测语音邮件何时应答了呼叫的技术。已知语音邮件问候语的语音邮件指纹与电话号码关联存储。语音邮件指纹包含一组音频分析流,每个音频分析流都包含已知语音邮件问候语的音频特征,这些音频特征的起点与已知语音邮件问候语的起点的偏移量不同。生成当前音频分析流,其中包含从接听电话号码开始接收的音频的音频特性。如果当前音频分析流与包含在与电话号码关联的已知语音邮件问候语的语音邮件指纹中的音频分析流之一匹配,则对该电话号码的呼叫已通过该电话号码的语音邮箱进行了应答,并且可能是转移到次要目的地。

著录项

  • 公开/公告号US9596578B1

    专利类型

  • 公开/公告日2017-03-14

    原文格式PDF

  • 申请/专利权人 CITRIX SYSTEMS INC.;

    申请/专利号US201615178106

  • 发明设计人 BRETT CLARK;CHRISTOPHER RIENZO;

    申请日2016-06-09

  • 分类号H04M11/10;H04W4/12;H04M3/533;H04W4/16;H04M3/46;G10L25/78;

  • 国家 US

  • 入库时间 2022-08-21 13:44:21

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