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Accountability and Satisfaction Metrics, Ethical Standards, and Their Methods of Use
Accountability and Satisfaction Metrics, Ethical Standards, and Their Methods of Use
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机译:问责制和满意度指标,道德标准及其使用方法
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摘要
Computer-implemented methods for providing real-time customer, patient or accountability, security, consumer and employee metrics include: providing at least one strategic goal; providing at least one metric associated with the at least one strategic goal; providing at least one communication channel between a customer and a company; providing at least one communication code; utilizing the at least one communication code to access the at least one communication channel; providing a survey tool to the customer using the at least one communication channel; capturing data from the survey tool in a database; converting the captured data to the at least one metric; and providing the at least one metric on a dashboard application. An executable software application that implements the computer-implemented method disclosed is also contemplated.
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