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Clerk work management apparatus, clerk work management system and the clerk work management method

机译:文员工作管理装置,文员工作管理系统和文员工作管理方法

摘要

PROBLEM TO BE SOLVED: To simply and highly accurately detect a fact that a clerk has performed a predetermined work without minutely analyzing the behavior of the clerk by acquiring the stay situation of the clerk in a monitoring area set for each kind of work contents.;SOLUTION: A clerk work management device includes: a work content setting section 35 for setting work areas where work contents are performed for each kind of work contents of respective works to be performed by a clerk, and setting the work areas as monitoring areas when the work areas appear in images; and a work detection section 33 for measuring a stay time from a time when the clerk has entered a monitoring area to a time when the clerk has exited the monitoring area on the basis of the image of the monitoring area, and detecting a fact that the clerk has performed the work content set with respect to the monitoring area on the basis of a comparison result between the measured stay time and an assumed work time for each one of the work contents set with respect to the monitoring areas.;COPYRIGHT: (C)2015,JPO&INPIT
机译:解决的问题:通过获取针对各种工作内容设置的监视区域中的职员的停留情况,以简单,高度准确地检测出职员已经执行了预定工作的事实,而无需仔细分析职员的行为。解决方案:职员工作管理设备包括:工作内容设置部分35,用于设置工作区域,在该工作区域中,对于要由职员进行的各个工作的每种工作内容,进行工作内容的设置,并且当该工作区域被设置为监视区域时,工作区出现在图像中;作业检测部33,根据该监视区域的图像,测量从职员进入监视区域的时刻到职员从监视区域离开的时刻的停留时间,并检测该情况。店员根据相对于监视区域设置的每个工作内容的实测停留时间与假定工作时间之间的比较结果,执行了相对于监视区域设置的工作内容。;版权所有:(C )2015,JPO&INPIT

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