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CUSTOMER ACQUISITION SUPPORT METHOD, CUSTOMER ACQUISITION SUPPORT SYSTEM, AND COMPUTER PROGRAM FOR CUSTOMER ACQUISITION SUPPORT
CUSTOMER ACQUISITION SUPPORT METHOD, CUSTOMER ACQUISITION SUPPORT SYSTEM, AND COMPUTER PROGRAM FOR CUSTOMER ACQUISITION SUPPORT
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机译:客户获取支持方法,客户获取支持系统和用于客户获取支持的计算机程序
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摘要
PROBLEM TO BE SOLVED: To sufficiently increase business efficiency, business effects and customer satisfaction by adopting an appropriate business method for each latent customer, and to contribute to acquisition of latent customers as a result.SOLUTION: In a customer acquisition support method, a server device electronically connected to a customer device of a customer via a network displays a screen for information input for enabling the customer to input information on the customer as a customer acquisition screen related to a service to be provided to the customer at the customer device, and estimates and evaluates characteristics of the customer on the basis of the information input by the customer and/or its relevant information, and determines at least any form of the screen to be displayed at the customer device, a document to be presented to the customer and a contact method with the customer on the basis of the estimation or evaluation result.SELECTED DRAWING: Figure 4
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