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METHOD AND POLLING SYSTEM FOR SUPPORTING EVALUATION OF A DELIVERED SERVICE
METHOD AND POLLING SYSTEM FOR SUPPORTING EVALUATION OF A DELIVERED SERVICE
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机译：支持已交付服务评估的方法和轮询系统
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摘要
A method and polling system (100) for supporting evaluation of a service. The polling system (100) first identifies (1:1) a user to whom the service has been delivered, and then polls (1:2) the user to provide an investment in the service such that the investment is correlated to the user's assessment of the service. When the investment is received (1:3) from the user, polling system (100) determines (1:4) a deviation of the investment from an average value of a distribution of investments received from other users, and also determines (1:5) a gain or loss relative the received investment based on the deviation. The polling system (100) further sends (1:6) an indication of the gain or loss to the user in response to the received investment. In this way, the user is motivated to return an investment to the polling system that is as close as possible to the average value, based on the user's understanding of how the service is likely to be perceived, since he/she will be rewarded by the gain if the deviation is small enough or zero.
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