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AUTOMATED SYSTEM AND METHOD FOR KNOWLEDGE TRANSFER, END USER SUPPORT AND PERFORMANCE TRACKING DURING A LIFE CYCLE OF ENTERPRISE APPLICATIONS
AUTOMATED SYSTEM AND METHOD FOR KNOWLEDGE TRANSFER, END USER SUPPORT AND PERFORMANCE TRACKING DURING A LIFE CYCLE OF ENTERPRISE APPLICATIONS
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机译:企业应用生命周期中的知识转移,最终用户支持和性能跟踪的自动化系统和方法
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摘要
An automated system and method for knowledge transfer, end user support and performance tracking during a life cycle of an enterprise application are disclosed. In one embodiment, knowledge information associated with the enterprise application is captured. Further, a simulated enterprise application is created based on the captured knowledge information. In addition, the end users are allowed to use the simulated enterprise application and actual performance of the simulated enterprise application is tracked. [FIG. 2]
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