首页> 外国专利> Adaptive contact window wherein the probability that an answering user/expert will respond to a question corresponds to the answering users having response rates that are based on the time of day

Adaptive contact window wherein the probability that an answering user/expert will respond to a question corresponds to the answering users having response rates that are based on the time of day

机译:自适应联系窗口,其中回答用户/专家将回答问题的概率对应于回答用户的响应率基于一天中的时间

摘要

Methods, systems and apparatus, including computer programs encoded on a computer storage medium, for receiving aggregate user data, the aggregate user data corresponding to response rate of one or more answering users responding to requests, processing the aggregate user data to generate one or more analytical models, each of the one or more analytical models providing a plurality probabilities that an average answering user will respond to a request, each probability of the plurality of probabilities corresponding to a particular time period during a day, receiving a request, determining a time corresponding to the request, identifying a plurality of answering users, processing the one or more analytical models based on the time to identify a sub-set of answering users of the plurality of answering users, and transmitting the request to each answering user of the sub-set of answering users.
机译:方法,系统和装置,包括编码在计算机存储介质上的计算机程序,用于接收聚合的用户数据,该聚合的用户数据对应于一个或多个应答用户对请求的响应率,处理聚合的用户数据以生成一个或多个分析模型,一个或多个分析模型中的每一个提供平均应答用户将响应请求的多个概率,多个概率中的每个概率对应于一天中的特定时间段,接收请求,确定时间对应于所述请求,识别多个应答用户,基于所述时间处理所述一个或多个分析模型,以识别所述多​​个应答用户中的应答用户的子集,并将所述请求发送给所述子用户的每个应答用户组应答用户。

著录项

  • 公开/公告号US8712944B1

    专利类型

  • 公开/公告日2014-04-29

    原文格式PDF

  • 申请/专利权人 MICHAEL KIM;

    申请/专利号US201113107061

  • 发明设计人 MICHAEL KIM;

    申请日2011-05-13

  • 分类号G06F17;

  • 国家 US

  • 入库时间 2022-08-21 16:00:02

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