首页>
外国专利>
SYSTEMS AND METHODS FOR IMPLEMENTING A SUPPLIES FULFILLMENT OPPORTUNITY FOR NON-MANAGED DEVICES
SYSTEMS AND METHODS FOR IMPLEMENTING A SUPPLIES FULFILLMENT OPPORTUNITY FOR NON-MANAGED DEVICES
展开▼
机译:实现非管理设备的补给机会的系统和方法
展开▼
页面导航
摘要
著录项
相似文献
摘要
A system and method are provided to implement an automated scheme by which a vendor can advantageously employ remotely-monitored information on a status of non-managed office devices, gathered as part of the vendor's customer support effort regarding the office devices that the vendor manages for a customer organization under a managed service agreement or the like, to the benefit of the customer organization and the vendor. The vendor remotely monitors a status of non-managed office devices, including a status of consumables in the non-managed devices, at a customer organization's site, and upon being made aware of a change in status on one of the non-managed devices, including pending exhaustion of one or more consumables on a non-managed device, immediately offers assistance in correcting a problem with the non-managed device to include replenishment service of the nearly-exhausted consumable in the non-managed device.
展开▼