A method includes building a library of service value maps (SVMs) each including a multi-layered hierarchical arrangement of elements with causal links between at least some elements of a particular layer and at least some elements of next higher layer. Each SVM includes at a topmost layer at least one desired outcome for an entity associated with the SVM, at a next lower layer capabilities that support the at least one desired outcome and, for each identified capability, at a next lower layer organization solution assets that support the capabilities. The identified solution assets and components are mapped to infrastructure elements in a lower-most layer. The method further includes assigning weights to the links between elements of a particular layer and elements of a next higher layer, where each weight has a value to indicate a contribution of an associated element to a linked-to element in the next higher layer.
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