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DESIGNS,INTERFACES, AND POLICIES FOR SYSTEMS THAT ENHANCE COMMUNICATION AND MINIMIZE DISRUPTION BY ENCODING PREFERENCES AND SITUATIONS
DESIGNS,INTERFACES, AND POLICIES FOR SYSTEMS THAT ENHANCE COMMUNICATION AND MINIMIZE DISRUPTION BY ENCODING PREFERENCES AND SITUATIONS
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机译：通过编码优先顺序和情况来增强通信和最小化干扰的系统的设计，接口和政策
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摘要
the present invention is a channel selection, routing, and rescheduling operations including the processing and communication for the context in relates to the use of a sensitive determination and identity. The system and method to allow users to assess preferences regarding real-time call processing to provide the service to perform the dynamic determination as to the best timing and channel for interpersonal communication. These services are the various cost-benefit analysis to consider the preferences of the contactor and contactee, and cost of interruption to guide the communication (for example, basic and expansion), and / or uncertainty may be based on a determination under. Statistical models of learning from data to generate expected costs of interruption for office activity and time based on the user's active position, calendar information and preference evaluation is combined with the user preference. In addition, statistics estimated provides presence and availability predictions. Therefore, to maximize the value and interpersonal communication system can be improved to minimize the communication cost between service people.
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