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REAL-TIME INTERACTIVE PROACTIVE, AUTOMATED PATIENT TRACKING AND PATIENT/HOSPITAL STAFF/CARE PROVIDER ENGAGEMENT SYSTEM AND METHOD
REAL-TIME INTERACTIVE PROACTIVE, AUTOMATED PATIENT TRACKING AND PATIENT/HOSPITAL STAFF/CARE PROVIDER ENGAGEMENT SYSTEM AND METHOD
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机译:实时交互式主动,自动患者跟踪以及患者/医院工作人员/护理人员参与系统和方法
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摘要
An interactive courtesy call within a hospital includes admitting a patient and generating unique patient id data and admission time and date data and assigning the patient to a unit for treatment, transferring said data to a computer based device which has software thereon for conducting an interactive telephonic courtesy call with the patient, wherein the software obtains unique patient id data and admission time and date data and monitors location of the patient, treating the patient subsequent to admission and returning the patient to a patient room having a phone, generating one of a predetermined question specific to the treatment or related to hospital facility and initiating an interactive telephonic courtesy call with the patient through the phone by use of a personal prerecorded voice message from an employee of the hospital, and real-time transmitting result data obtained through the interactive telephonic courtesy call to a hospital attendant.
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