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REENGINEERING SUPPORT METHOD AND REENGINEERING SUPPORT SYSTEM
REENGINEERING SUPPORT METHOD AND REENGINEERING SUPPORT SYSTEM
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机译：再工程支持方法和再工程支持系统
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摘要
PROBLEM TO BE SOLVED: To provide a reengineering support method that supports a client company in operation establishment, reform, or improvement by executing a series of steps including, system development, service provision, operation data collection and analysis, and formation of improvement strategy based on analysis result.;SOLUTION: The reengineering support method for continuously executing together with a client company an improvement cycle includes: a step S110 of allowing a consultant to set a target of reform/improvement to design a workflow and management items; a step S120 of executing a system development step and a step S125 of identifying intention data; a step S130 of providing a service; a step S140 of allowing an associate to collect work intention data 311 and non-work intention data 312; a step S150 of allowing an analyst to analyze the work intention data 311 and non-work intention data 312; and a step S160 of allowing the consultant to form an improvement strategy together with the client company according to analysis results 152.;COPYRIGHT: (C)2011,JPO&INPIT
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