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SYSTEM AND METHOD FOR REPORTING MAINTENANCE OPERATION OF DOCUMENT PROCESSING DEVICE

机译：报告文档处理设备的维护操作的系统和方法

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摘要

PPROBLEM TO BE SOLVED: To provide a system and method for transmitting a report of a maintenance operation by a service engineer of a document processing device to an administrator of the document processing device. PSOLUTION: First, a service operation of a document processing device is commenced. Next, data corresponding to the service operation on the document processing device is logged into a data storage. Address data corresponding to the address of at least one system administrator assigned to an administrator of the document processing device is then stored. The service operation is then concluded upon the completion of the operation. A report format instruction is then received after the completion of the service operation. Maintenance operation report data is then generated in accordance with the logged data. The generated maintenance operation report data is then transmitted to the system administrator in accordance with the stored address data and with the received report format instruction. PCOPYRIGHT: (C)2009,JPO&INPIT

机译：

要解决的问题：提供一种系统和方法，用于将文档处理设备的服务工程师发送的维护操作报告发送给文档处理设备的管理员。

解决方案：首先，开始文档处理设备的维修操作。接下来，将与文档处理设备上的服务操作相对应的数据登录到数据存储器中。然后存储与分配给文档处理设备的管理员的至少一个系统管理员的地址相对应的地址数据。然后，在操作完成后结束服务操作。服务操作完成后，便会收到报告格式指令。然后根据记录的数据生成维护操作报告数据。然后，根据所存储的地址数据和所接收的报告格式指令，将所生成的维护操作报告数据发送给系统管理员。

版权：（C）2009，日本特许厅＆INPIT 展开▼

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公开/公告号JP2009129462A

专利类型
公开/公告日2009-06-11

原文格式PDF
申请/专利权人 TOSHIBA CORP;TOSHIBA TEC CORP;
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申请/专利号JP20080296745
发明设计人 KODIMER MARIANNE;DAOS BRENDA;
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申请日2008-11-20
分类号G06Q50/00;H04N1/00;G03G21/00;B41J29/38;
国家 JP
入库时间 2022-08-21 19:45:32

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