首页> 外国专利> REMOTE DIAGNOSTIC-FAILURE RESPONDING SYSTEM, REMOTE DIAGNOSTIC-FAILURE RESPONDING DEVICE, REMOTE DIAGNOSTIC-FAILURE RESPONSE INSTRUCTION DEVICE, REMOTE DIAGNOSTIC-FALURE RESPONDING METHOD, AND REMOTE DIAGNOSTIC-FAILURE RESPONDING PROGRAM

REMOTE DIAGNOSTIC-FAILURE RESPONDING SYSTEM, REMOTE DIAGNOSTIC-FAILURE RESPONDING DEVICE, REMOTE DIAGNOSTIC-FAILURE RESPONSE INSTRUCTION DEVICE, REMOTE DIAGNOSTIC-FALURE RESPONDING METHOD, AND REMOTE DIAGNOSTIC-FAILURE RESPONDING PROGRAM

机译：远程诊断-故障响应系统，远程诊断-故障响应设备，远程诊断-故障响应指令设备，远程诊断-故障响应方法以及远程诊断-故障响应

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摘要

PPROBLEM TO BE SOLVED: To provide a remote diagnostic-failure responding system, a remote diagnostic-failure responding device, a remote diagnostic-failure responding instruction device, a remote diagnostic-failure responding method, and a remote diagnostic-failure responding program, in which load of failure analysis-failure responding processing is distributed, and failure response is performed according to a failure level. PSOLUTION: The remote diagnostic-failure responding system in which electronic equipment 500, the remote diagnostic-failure responding device 100, and the remote diagnostic-failure response instruction device 200 are mutually connected by a network 90 performs failure analysis based on primary analysis information acquired from the electronic equipment 500 and/or the remote diagnostic-failure responding device 100. The system includes a secondary analysis request means 52 which transmits, when the failure cause cannot be specified as the result of the failure analysis, secondary analysis information to the remote diagnostic-failure response instruction device 200 to request failure analysis, and a failure response request means 45 which performs failure analysis based on the secondary analysis information and requests a failure response to the remote diagnostic-failure responding device based on the analysis result. PCOPYRIGHT: (C)2008,JPO&INPIT

机译：

要解决的问题：提供一个远程故障诊断响应系统，一个远程故障诊断响应设备，一个远程故障诊断响应指令设备，一个远程故障诊断响应方法以及一个远程故障诊断响应程序，其中分配故障分析-故障响应处理的负荷，并根据故障级别执行故障响应。

解决方案：远程诊断故障响应系统，其中电子设备500，远程诊断故障响应设备100和远程诊断故障响应指示设备200通过网络90相互连接，执行基于主要故障的故障分析。从电子设备500和/或远程故障诊断响应设备100获取的分析信息。该系统包括次级分析请求装置52，其在由于故障分析的结果而无法确定故障原因时发送次级分析信息。故障响应请求装置45向远程故障诊断响应指示装置200请求故障分析，故障响应请求装置45根据二次分析信息进行故障分析，并根据分析结果向远程故障诊断响应装置请求故障响应。。

版权：（C）2008，日本特许厅＆INPIT 展开▼

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公开/公告号JP2008191878A

专利类型
公开/公告日2008-08-21

原文格式PDF
申请/专利权人 RICOH CO LTD;
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申请/专利号JP20070024768
发明设计人 O IHA;
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申请日2007-02-02
分类号G06F13;G06F11/30;G06Q50;H04M11;B41J29/38;
国家 JP
入库时间 2022-08-21 20:25:02

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