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GRAPHICAL INTERFACE BASED SOFTWARE FOR CREATING COMMUNICATION SERVICE AGENTS
GRAPHICAL INTERFACE BASED SOFTWARE FOR CREATING COMMUNICATION SERVICE AGENTS
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机译：基于图形界面的软件，用于创建通信服务代理
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摘要
Graphical interface based software for creating communication serviceagents is disclosed. The software is stored on or embodied in a computerreadable medium used in a computer system having at least one displaydevice, at least one input device operated by a computer user and at leastone storage device having structured data. The computer readable mediumincludes code executable in the system to provide a service editor for use bythe computer user. The service editor is for creating at least one interactiveservice and has a graphical user interface (GUI). The GUI permits thecomputer user to build a flow map defining the interactive service. The flowmap is displayable on the display device and includes a plurality of elementsconnected together by flow lines. At least one of the elements incorporates acustomizer for assisting the computer user in further defining the interactiveservice. Operations on the structured data are effectuated by the interactiveservice.
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