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Electronic system for interaction between a user and a service provider, and method for improving the interaction between a user and a service provider
Electronic system for interaction between a user and a service provider, and method for improving the interaction between a user and a service provider
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机译：用于用户和服务提供者之间的交互的电子系统，以及用于改进用户和服务提供者之间的交互的方法
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摘要
"Electronic system for interaction between a user and a service provider, and method for improving the interaction between a user and a service provider".The present invention provides an electronic system for interaction between a user and a service provider,Including: (a) means of receipt to obtain information of the user to establish a profile of said user; (b) means of control for the service provider to arrange and display one or more repliesTAS system entry provided under (a); (c) means for initiating one or more business rules for each type of system response.These business rules specifying the conjunction between the response of the system and the user profile related, and also the desired result in terms of actions to be taken by the user; (d)Link to select the most appropriate business rule for the user.Based on the input given in (a); (E) means to observe the behaviour of the user; and (f) using feedback to update the business rules based on the difference between the desired result.The current behavior of the user.
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