A method for building a new case or enhancing an established case for inclusion in a case base from log entries. The method includes identifying a current log entry, the current log entry including a status of a current diagnostic process. The method also includes identifying a previous log entry, the previous log entry including a status of either a current diagnostic process or a previous diagnostic process. A determination is made about whether the previous log entry is related to the current log entry. An inquiry is generated to create a link between the previous log entry and the current log entry in response to a determination that the previous log entry is related to the current log entry. The method further includes receiving a request to create a link in response to the inquiry. A link is created between the previous log entry and the current log entry in response to the request resulting in the case.
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