首页> 外国专利> SERVICE ORDER INFORMATION MANAGEMENT CONTROL CLIENT DEVICE, SERVICE ORDER INFORMATION MANAGEMENT CONTROL METHOD FOR CLIENT DEVICE, SERVICE ORDER INFORMATION MANAGEMENT CONTROL CLIENT PROGRAM, AND STORAGE MEDIUM STORING THE CLIENT PROGRAM

SERVICE ORDER INFORMATION MANAGEMENT CONTROL CLIENT DEVICE, SERVICE ORDER INFORMATION MANAGEMENT CONTROL METHOD FOR CLIENT DEVICE, SERVICE ORDER INFORMATION MANAGEMENT CONTROL CLIENT PROGRAM, AND STORAGE MEDIUM STORING THE CLIENT PROGRAM

机译:服务订单信息管理控制客户端设备,用于客户端设备的服务订单信息管理控制方法,服务订单信息管理控制客户端程序以及存储该客户端程序的介质

摘要

PROBLEM TO BE SOLVED: To realize service order management as if by one platform as a client function in service order processing spread over platforms.;SOLUTION: In regard to the service order processing spread over a plurality of platforms in a user station, a man-machine interface part 231 inputs and manages service order information of the plurality of platforms as one service order. A service order information distribution/integration part 233 divides the service order information by platform units, sends them to operation server devices 11 and 12 of a relevant platform, receives and integrates pieces of response data from the operation server devices 11 and 12, and converts them into response data of one service order. A service order information determination processing part 232 carries out processing determination with respect to the response data of the integrated service order, and it sends service order information to a center station in response to a determination result.;COPYRIGHT: (C)2005,JPO&NCIPI
机译:解决的问题:要实现服务订单管理,就像在一个平台上作为一个客户功能在跨平台的服务订单处理中实现那样;解决方案:关于在用户站中跨多个平台的服务订单处理中,一个人机器接口部分231输入并管理多个平台的服务订单信息作为一个服务订单。服务订单信息分发/集成部233按平台单元划分服务订单信息,将它们发送到相关平台的操作服务器设备11和12,从操作服务器设备11和12接收并整合多条响应数据,并进行转换。它们成为一个服务订单的响应数据。服务订单信息确定处理部分232对综合服务订单的响应数据进行处理确定,并响应确定结果将服务订单信息发送到中心站。版权所有:(C)2005,JPO&NCIPI

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