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INFORMATION MANAGEMENT SYSTEM FOR INFORMATION OF ARCHITECTURE THAT REQUIRE APPLICATION FOR BUILDING CONFIRMATION AT COMPLETION AND FOR MAINTENANCE MANAGEMENT AFTER COMPLETION
INFORMATION MANAGEMENT SYSTEM FOR INFORMATION OF ARCHITECTURE THAT REQUIRE APPLICATION FOR BUILDING CONFIRMATION AT COMPLETION AND FOR MAINTENANCE MANAGEMENT AFTER COMPLETION
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机译：建筑信息的信息管理系统，需要在竣工时进行建筑确认以及竣工后的维护管理
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摘要
PROBLEM TO BE SOLVED: To realize efficient management of a completed property and to achieve shortening of introduction period of a user and cost reduction.;SOLUTION: Information of failure regarding the completed property from a customer 1 first comes to a call center 3. Attribute data of the completed property of the customer 1 is extracted on a customer information picture, a map of a location of the completed property is displayed, the contents of the failure are confirmed and its state is heard at the call center 3. A person 4 in charge of complaint at a builder and a cooperative company (construction company) 5 is informed of occurrence information of this failure. The person 4 in charge of the complaint contacts the cooperative company to undertake construction on receiving the information and consults countermeasures. The person 4 in charge of the complaint at the builder informs the customer 1 of scheduled countermeasures such as repair and the contents of it is simultaneously inputted as failure countermeasure state information of a customer data base. The cooperative company (construction company) 5 reports completion to the person 4 in charge of the builder's complaint after finishing the countermeasures to the failure and the person 4 in charge of the complaint at the builder reports completion of the countermeasures to the failure to the call center 3.;COPYRIGHT: (C)2003,JPO
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