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EDUCATIONAL SYSTEM BY CORRESPONDENCE UTILIZING DIAGNOSIS OF TELEPHONE CONVERSATION RESPONSE IN BUSINESS
EDUCATIONAL SYSTEM BY CORRESPONDENCE UTILIZING DIAGNOSIS OF TELEPHONE CONVERSATION RESPONSE IN BUSINESS
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机译：利用电话对话响应诊断通信的教学系统
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摘要
PROBLEM TO BE SOLVED: To improve customer service by smooth telephone response in business.;SOLUTION: Response in business telephone is recorded on a cassette-tape and diagnosis whether appropriate and smooth address can be performed is made. By using the diagnosis and recorded cassette-tape, guidance for being equipped with business manner ability, business ability and communication ability is performed.;COPYRIGHT: (C)2002,JPO
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