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DESIGN METHOD COPING WITH CUSTOMER SATISFACTION AND DESIGN DEVICE COPING WITH CUSTOMER SATISFACTION
DESIGN METHOD COPING WITH CUSTOMER SATISFACTION AND DESIGN DEVICE COPING WITH CUSTOMER SATISFACTION
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机译：满足客户需求的设计方法和满足客户需求的设计设备
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摘要
PROBLEM TO BE SOLVED: To simultaneously satisfy the improvement of customer satisfaction for products and short-term product development and to perform optimum design. ;SOLUTION: The sensitivity of the product is evaluated beforehand and an evaluated result value is made into a data base 36. A sensitivity/physical performance specification part 37 stores, for each product, the sensitivity to be the factor of affecting the evaluated result value of the product, a product element to be the cause of leading the sensitivity and the physical characteristics which are related with each other. Also, the correlation between the sensitivity relating to the product and the physical quantity of the product is checked beforehand and made into the data base 35. Then, at the time of designing the product, a retrieval means 4 retrieves the product element answering a design concept and the physical characteristics from the sensitivity/physical performance specification part 37, refers to the data base 35, decides the rough shape of the product from engineering knowledge and performs detailed design.;COPYRIGHT: (C)2000,JPO
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