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METHOD AND DEVICE FOR INTERACTIVE UP-SELL FOR INTERNET APPLICATION

机译:互联网应用交互加售的方法和装置

摘要

PROBLEM TO BE SOLVED: To obtain an on-line store which is improved in precision, reliability, and total quality by including an interactive up-sell adviser. ;SOLUTION: An on-line store 10 is used to generate a computer system constituted by a customer. A sale application 14 includes a shopping cart 20. The interactive up-sell adviser is included in the card 20. A customer constitutes the computer system in the on-line store 10 and the constituted system is added to the cart 20. When the up-sell adviser discriminates an option (e.g. hard disk drive) of the system as a chance of up-sell, the up-sell adviser gives a specific message including an option for grading up a higher choice by the customer and explains an advantages of the grading-up. When the up-sell is accepted, the order of the customer is automatically updated.;COPYRIGHT: (C)2000,JPO
机译:要解决的问题:要获得在线商店,可以通过增加互动式追加销售顾问来提高准确性,可靠性和总体质量。解决方案:在线商店10用于生成由客户构成的计算机系统。销售应用程序14包括购物车20。卡20中包括交互式追加销售顾问。顾客构成在线商店10中的计算机系统,并且所构成的系统被添加到推车20。 -销售顾问将系统的选件(例如硬盘驱动器)区别为有售的机会,售后顾问给出了一条特定消息,其中包括供客户选择更高选择的选项,并说明了该选件的优势。分级。接受追加销售后,客户的订单会自动更新。;版权:(C)2000,JPO

著录项

  • 公开/公告号JP2000306002A

    专利类型

  • 公开/公告日2000-11-02

    原文格式PDF

  • 申请/专利权人 DELL USA LP;

    申请/专利号JP19990229932

  • 发明设计人 NOTZ JOHN W;HEFELE ANDREW;

    申请日1999-08-16

  • 分类号G06F17/60;G06F3/00;

  • 国家 JP

  • 入库时间 2022-08-22 02:00:44

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