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Fully integrated voice over internet protocol (VoIP), audiovisual over internet protocol (AVoIP), and artificial intelligence (AI) platform

机译:完全集成的互联网协议语音(VoIP),互联网协议(AVOIP)和人工智能(AI)平台的视听

摘要

An AI platform is fully integrated with existing VoIP/AVoIP telephony infrastructure. In the course of providing VoIP/AVoIP audiovisual calls, a VoIP/AVoIP media stream of audiovisual content is processed, and transferred between endpoints. AI processing is applied to each frame of the transferred audiovisual content, in real-time while the audiovisual call is occurring. For example, automated speech recognition can be performed on the content, in which the speech of the audiovisual content is converted to text. The audiovisual call can further be automatically transcribed to a text file in real-time. Another example is the automatic detection of the occurrence of specific triggers during calls. Additional enhanced functionality is automatically provided as a result of applying the AI processing to the transferred audiovisual content. For example, in response to detecting the occurrence of a specific trigger, a corresponding directive can be automatically output on a screen of a calling device.
机译:AI平台与现有的VoIP / AvoIP电话基础架构完全集成。在提供VoIP / AvoIP辅助呼叫的过程中,处理VoIP / AvoIP媒体流,并在端点之间传输。在发生视听呼叫的情况下,实时地应用于转移的视听内容的每个帧的AI处理。例如,可以对内容执行自动语音识别,其中视听内容的语音被转换为文本。可以在实时将视听电话进一步自动转录到文本文件。另一个例子是在呼叫期间自动检测特定触发的发生。将AI处理应用于转移的视听内容的结果,自动提供额外的增强功能。例如,响应于检测特定触发的发生,可以在呼叫设备的屏幕上自动输出相应的指令。

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