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TEXT-BASED DISCOURSE ANALYSIS AND MANAGEMENT
TEXT-BASED DISCOURSE ANALYSIS AND MANAGEMENT
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机译:基于文本的话语分析与管理
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摘要
Systems and methods of the invention determine evasiveness of postings and manage chat sessions accordingly. In embodiments, a method includes accessing a real-time text-based discourse session comprised of multiple text-based posts published by participants, the posts including a question from an author and responses from at least one respondent; determining relationships between words in the text-based discourse session utilizing corpus linguistics analysis; determining a frequency of the responses of the at least one respondent over time; determining an evasiveness score for each of the responses based on natural language processing of the responses, wherein each of the evasiveness scores indicate a level of relevance of a response with respect to the question; determining rankings for each of the responses based on the determined relationships of words, the frequency of the responses, and the evasiveness scores; and determining a display order for the responses based on the rankings of the responses.
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