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MULTI-PARTY COLLABORATION-ORIENTED METHOD FOR SERVICE VALUE CONFLICT DETECTION AND RESOLUTION OF STAKEHOLDERS
MULTI-PARTY COLLABORATION-ORIENTED METHOD FOR SERVICE VALUE CONFLICT DETECTION AND RESOLUTION OF STAKEHOLDERS
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机译：面向多方协作的利益相关者服务价值冲突检测与解决方法
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摘要
A multi-party collaboration-oriented method for service value conflict detection and resolution of stakeholders, the method comprising a conflict detection phase and a conflict resolution phase. Interval numbers of three elements are used to define indexes, conflicts are detected and quantified by means of a difference between an actual value and an expected value of each index, the level of a conflict is calculated according to the level at which a conflict node is located, the number of parent nodes, the number of child nodes, the distance from the conflict node to a local target, the distance from the conflict node to a top-level target, and a conflict propagation path, a conflict resolution sequence is determined, and the conflicts are resolved in sequence as much as possible, or the solutions for conflict minimization are obtained. These solutions can point out problems in the existing multi-party collaboration service solutions, provide reference for multi-domain multi-participant service convergence, and increase the efficiency of service convergence and improve the quality thereof.
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