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首页> 外文会议>11th Annual European Aviation Safety Seminar (EASS), Mar 8-10, 1999, Amsterdam, Netherlands >Improving Pilot-Controller Understanding
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Improving Pilot-Controller Understanding

机译：增进飞行员对控制器的理解

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In the scope of improving flight safety from the point an aircraft commences an instrument or visual approach, while on the approach, circling, landing or during any missed approach procedure, the relationship between pilots and air traffic controllers is fundamental. The tasks of pilots and air traffic controllers are complex. Each task is executed under high workload. Along with this goes a major overlap of shared tasks and responsibilities. Each task and responsibility is radical interfering with both the pilot's and the air traffic controller's operational environment. Mutual impact of the collaborate task of pilots and air traffic controllers is so direct that one can speak of an unique process. The causal role it is playing in aircraft accidents is substantial increased. Unless improved technology the working methods and data exchange between pilots and controllers are still on, so to speak, (aviation) stone-aged base. Person-to-person verbal communication between human professionals, each totally involved in their own process is one of the aspects where we can achieve a step forward into an even more safer aviation industry. The development of Crew Resource Management (CRM) between crew members already paid back the investment. The extension from cockpit crew towards cabin crew is on its way. On ALAR data results we are convinced that the next challenge is to extend CRM between pilots and air traffic controllers. This article intends to contribute to and support the initiated actions.
机译：从提高飞机从仪表或目视进近的角度出发的飞行安全性的范围内，而在进近，盘旋，着陆或任何复飞过程中，飞行员与空中交通管制员之间的关系至关重要。飞行员和空中交通管制员的任务很复杂。每个任务都在高工作量下执行。随之而来的是共享任务和职责的主要重叠。每项任务和职责都会对飞行员和空中交通管制员的操作环境造成重大干扰。飞行员和空中交通管制员的协作任务之间的相互影响是如此直接，以至于人们可以说到一个独特的过程。它在飞机事故中起的因果作用大大提高。除非改进技术，否则飞行员和管制员之间的工作方法和数据交换仍将继续进行，可以说是（航空）石器时代的基础。专业人员之间的人与人之间的口头交流，是我们可以迈入更加安全的航空业的第一步。机组人员之间机组人员资源管理（CRM）的开发已经收回了投资。从驾驶舱乘员到机舱乘员的扩展正在进行中。对于ALAR数据结果，我们相信，下一个挑战是在飞行员和空中交通管制员之间扩展CRM。本文旨在为已采取的行动做出贡献并提供支持。

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