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首页> 外文会议>2015 Integrated Communication, Navigation, and Surveillance Conference >Quantifying the benefits of pre-emptive rebooking: A case study for a network carrier (JAN 12, 2012)
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Quantifying the benefits of pre-emptive rebooking: A case study for a network carrier (JAN 12, 2012)

机译：量化抢先预订的收益：网络运营商案例研究（2012年1月12日）

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Changes in technology and procedures have the potential to facilitate improvements in airline passenger mobility in the presence of forecast irregular operations that lead to large scale cancellations. First, increased coordination among National Airspace (NAS) operational stakeholders enables airlines to pro-actively plan for reduced capacity events (e.g. snowstorms, equipment outages, labor shortages). Second, ubiquitous, inexpensive, reliable broadband communications between airlines and passengers increases opportunities for coordination. Coupled together, these changes provide an opportunity for airlines to leverage passenger's willingness to adjust their travel plans by preemptively rebooking flights up to a day in advance of planed flight cancellations. This paper describes a Monte Carlo analysis of the feasibility and benefits of pre-emptive rebooking of passengers on cancelled airline flights. A case study for domestic operations of a major U.S. network carrier operating a mid-west hub for a single day cancelation event (January 12, 2012) showed that: (i) pre-emptive rebooking is feasible accommodating 73% of the passengers seeking to rebook pre-emptively, (ii) previous day rebooking is not required as a majority of the passengers (>95%) can be accommodated earlier on the same day, (iii) airlines could have recouped up to $388K by avoiding airfare refunds, and (iv) corporations sponsoring business travel could have saved up to $62.9K. The implications of these results are discussed.
机译：在存在预计会导致大规模取消的不正常运营情况下，技术和程序的变化有可能促进航空旅客流动性的改善。首先，国家空域（NAS）运营利益相关方之间加强了协调，使航空公司能够主动计划减少容量的事件（例如暴风雪，设备中断，劳动力短缺）。其次，航空公司与旅客之间普遍存在的，廉价的，可靠的宽带通信增加了协调的机会。这些变化加在一起，为航空公司提供了机会，通过在计划的航班取消之前提前提前一天预订机票，来利用乘客的意愿来调整其旅行计划。本文介绍了蒙特卡洛（Monte Carlo）对已取消航空公司航班上的旅客提前预订的可行性和好处的分析。一家针对美国中型枢纽的单日取消事件（2012年1月12日）的美国主要网络运营商的国内运营案例研究表明：（i）提前预订是可行的，可容纳73％寻求抢先预订，（ii）无需提前预订，因为大多数乘客（> 95％）可以在当天早些时候入住，（iii）航空公司通过避免机票退款可以收回高达$ 388K， （iv）赞助商务旅行的公司最多可以节省$ 6.29万。讨论了这些结果的含义。

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