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首页> 外文会议>Integrated Communication, Navigation, and Surveillance Conference >Quantifying the benefits of pre-emptive rebooking: A case study for a network carrier (JAN 12, 2012)
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Quantifying the benefits of pre-emptive rebooking: A case study for a network carrier (JAN 12, 2012)

机译：量化先发制人重新预订的好处：对网络运营商的案例研究（2012年1月12日）

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Changes in technology and procedures have the potential to facilitate improvements in airline passenger mobility in the presence of forecast irregular operations that lead to large scale cancellations. First, increased coordination among National Airspace (NAS) operational stakeholders enables airlines to pro-actively plan for reduced capacity events (e.g. snowstorms, equipment outages, labor shortages). Second, ubiquitous, inexpensive, reliable broadband communications between airlines and passengers increases opportunities for coordination. Coupled together, these changes provide an opportunity for airlines to leverage passenger's willingness to adjust their travel plans by preemptively rebooking flights up to a day in advance of planed flight cancellations. This paper describes a Monte Carlo analysis of the feasibility and benefits of pre-emptive rebooking of passengers on cancelled airline flights. A case study for domestic operations of a major U.S. network carrier operating a mid-west hub for a single day cancelation event (January 12, 2012) showed that: (i) pre-emptive rebooking is feasible accommodating 73% of the passengers seeking to rebook pre-emptively, (ii) previous day rebooking is not required as a majority of the passengers (>95%) can be accommodated earlier on the same day, (iii) airlines could have recouped up to $388K by avoiding airfare refunds, and (iv) corporations sponsoring business travel could have saved up to $62.9K. The implications of these results are discussed.
机译：技术和程序的变化有可能促进航空公司移动性在预测不规则行动的情况下改进，导致大规模取消。首先，国家空域（NAS）运营利益相关者之间的协调使航空公司能够积极地计划减少能力事件（例如暴风雪，设备中断，劳动力短缺）。其次，航空公司与乘客之间无处不在，廉价，可靠的宽带通信增加了协调的机会。耦合在一起，这些变化为航空公司提供了一个机会，以利用乘客在预先预订的飞行取消之前通过先发制人重新预订航班调整旅行计划的意愿。本文介绍了蒙特卡罗对取消航空公司航班的乘客的可行性和益处的可行性和好处。表明，（2012年1月12日）运行中西部枢纽的单日取消事件美国一家主要的网络运营商的国内业务为例：（一）先发制人，改期是容纳寻求的乘客73％是可行的重新预定先发制人，（ⅱ）不需要前一天重新预订作为多数乘客的（> 95％）可以被在同一天较早容纳，（ⅲ）航空公司可能通过避免机票退款收回高达$ 388K， （iv）赞助商务旅行的公司可以节省高达62.9万美元。讨论了这些结果的含义。

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