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A QFD planning framework for process improvement projects

机译:用于流程改进项目的QFD计划框架

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摘要

In this paper we describe a modified QFD framework employed to plan process improvement projects in a variety of organizational settings. These include designing Activity Based Costing (ABC) systems in small manufacturing companies, planning the introduction of automated mapping systems in small communities, and planning engineering laboratory enhancements in academia. In these cases, the modified QFD process adopted served as a fiexible and effective planning framework, facilitating the group decision-making required during the transformation process. However, its implementation demands skilful managing of the time-consuming group decision-making process by an experienced group facilitator or team leader.
机译:在本文中,我们描述了一种经过修改的QFD框架,用于在各种组织环境中计划过程改进项目。这些措施包括在小型制造公司中设计基于活动的成本核算(ABC)系统,在小型社区中计划引入自动制图系统,以及在学术界规划工程实验室的改进。在这些情况下,采用的经过修改的QFD流程可作为灵活有效的计划框架,为转型过程中所需的团队决策提供便利。但是,其实施需要由经验丰富的小组主持人或团队负责人对耗时的小组决策过程进行熟练的管理。

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