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'Maybe It Becomes a Buddy, But Do Not Call It a Robot'- Seamless Cooperation between Companion Robotics and Smart Homes

机译:“也许成为好友,但不要称其为机器人”-伴侣机器人与智能家居之间的无缝合作

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摘要

This paper describes the findings arising from ongoing qualitative usability evaluation studies on mobile companion robotics in smart home environments from two research projects focused on socio-technical innovation to support independent living (CompanionAble and Mobiserv). Key findings are described, and it is stated that the robotic companion, the smart home environment, and external services need to be seamlessly integrated to create a truly supportive and trusted system. The idea of robot personas is introduced, and based on our empirical observations, it is argued that the robot persona, rather than the physical embodiment, is the most important determinant of the degree of users' acceptance in terms of users' perceived trustability and responsiveness of the robot and therefore their sense of enhanced usability and satisfaction with such personal assistive systems.
机译:本文描述了来自正在进行的针对智能家居环境中的移动伴侣机器人的定性可用性评估研究的结果,该研究来自两个研究项目,这些研究项目致力于支持独立生活的社会技术创新(CompanionAble和Mobiserv)。描述了关键发现,并指出需要将机器人伴侣,智能家居环境和外部服务无缝集成以创建一个真正的支持和信任的系统。介绍了机器人角色的概念,并基于我们的经验观察,认为机器人角色(而不是物理体现)是从用户感知的可信度和响应性上决定用户接受程度的最重要决定因素因此,他们对这种个人辅助系统具有更高的可用性和满意度。

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