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The Misrepresentation of Use in Technology Demonstrations

机译:技术演示中使用的虚假陈述

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摘要

Demonstrations are ubiquitous in the world of information systems development, but it is not clear what role they play. It is contended that demonstrations are an informal attempt to examine issues of usefulness and usability, insofar as they bring together the technology, the user, genuine tasks and the organizational context. This raises the question, How well are new technologies and their use represented in demonstrations? An interview study with experienced demonstrators and audiences is reported and investigated in terms of Gofftnan's frame analysis. Demonstrations are interpreted as a kind of theatrical performance in which the situation of use is acted out. Various types of potential misrepresentation are identified in the study, including simulated and exaggerated functionality, serendipitous interaction paths and the manipulation of demonstrator credibility. It is argued that these distortions may mask the importance of human-computer interaction.
机译:演示在信息系统开发领域无处不在,但尚不清楚它们起什么作用。有人认为,示范是非正式的尝试,目的是检查实用性和可用性问题,只要它们将技术,用户,真正的任务和组织环境结合在一起。这就提出了一个问题:示范中新技术及其应用的表现如何?根据戈夫特南的框架分析,对有经验的示威者和听众进行的访谈研究得到了报道和调查。表演被解释为一种戏剧表演,其中表演的情况得到了解决。在研究中发现了各种潜在的虚假陈述,包括模拟和夸大的功能,偶然的交互路径以及对示威者可信度的操纵。有人认为,这些失真可能掩盖了人机交互的重要性。

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