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首页> 外文会议>Conference on Performance Measures to Improve Transportation Systems and Agency Operations Oct 29-Nov 1, 2000 Irvine, California >Implementing Performance Measurement in Transportation Agencies
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Implementing Performance Measurement in Transportation Agencies

机译：在运输代理商中实施绩效评估

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摘要

A few years ago, a landmark meeting among transportation planners was convened by the Transportation Research Board to contemplate the future as we prepared to pass the millennium milestone. Several speakers were asked to offer their perspectives. I had the opportunity to read their eloquent and insightful submissions. Among the many excellent themes that were discussed, three in particular stand out in my mind: the need for strategic thinking, focus on customers, and measuring performance. About a year after that meeting, I was asked to give closing remarks at a meeting of state department of transportation maintenance engineers convened by Association of State Highway and Transportation Officials (AASHTO) and the Federal Highway Administration (FHWA) to discuss the future of highway maintenance for the 21st century. I felt that I had been given a golden opportunity. Having come from a planning perspective, having served in the top position of a state highway agency, having worked as a consultant on various progressive and innovative assignments, I was going to help these wonderful but somewhat narrowly focused parrticipants stretch their thinking and broaden their horizons.
机译：几年前，运输研究委员会召集了运输规划师之间的里程碑式会议，以期在我们准备超越千年里程碑的过程中对未来进行思考。要求几位发言者发表他们的观点。我有机会阅读他们雄辩而有见地的论文。在我讨论过的许多优秀主题中，我想到的尤其是三个：战略思考的需求，关注客户和衡量绩效。在那次会议之后大约一年，我被要求在州公路和运输官员协会（AASHTO）和联邦公路管理局（FHWA）召集的州交通运输维护工程师会议上作闭幕词，讨论高速公路的未来面向21世纪的维护。我觉得我得到了千载难逢的机会。从规划的角度出发，曾任职于州高速公路局的最高职位，曾担任各种进步和创新任务的顾问，我将帮助这些奇妙但专注于狭par的参与者扩展思想并拓宽视野。

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