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Innovating with Digital Action Repertoires at Amnesty International: Exploring Role Ambiguity

机译:国际特赦组织利用数字动作剧目进行创新:探索角色歧义

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New digital technology has opened a broad range of ways in which individuals can engage with social movement organizations (SMOs). Although extant research has highlighted the role of digital action repertoires in political movements, the effects on SMOs' processes and structures still need to be elucidated. This study takes a deeper look into the organizational implications of broadening the set of digital action repertoires (engagement options). Based on a longitudinal case study at Amnesty International, we explore how digital repertoires produce role ambiguity in membership and relationship processes. This role of ambiguity has implications for collective identity and collective action. We conclude with implications for the design of repertoires.
机译:新的数字技术开辟了个人与社会运动组织(SMO)互动的广泛方式。尽管现有的研究突出了数字行动剧目在政治运动中的作用,但仍然需要阐明对SMO流程和结构的影响。这项研究更深入地研究了扩大数字行动库(参与选项)的组织意义。基于国际特赦组织的纵向案例研究,我们探索了数字剧目如何在会员和关系过程中产生角色歧义。歧义的作用对集体认同和集体行动有影响。最后,我们对曲目库的设计产生了影响。

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