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首页> 外文会议>IFIP 226; IFIP(International Federation for Information Processing) International Conference on e-Commerce, e-Business, and e-Government(I3E 2006); 2006101; Turku(FI) >Some critical factors in Local e-Government: the case of Lombardy
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Some critical factors in Local e-Government: the case of Lombardy

机译：本地电子政务的一些关键因素：伦巴第案例

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摘要

The implementation of E-Government systems is a complex activity, due especially to the variety of the aspects involved (technological, organizational, normative). The difficulties are even major on the local level, where the task to implement E-Government systems is often entrusted to Small Local Government Organizations (SLGO): for them the management of the innovation can be a problem because of the lack of resources. In this paper, making a reference to a case study in Lombardy Region (Italy), we point out some critical aspects that can arise in the implementation of E-Government systems by SLGOs. The discussion of these elements is based on the data collected through a survey carried out at the end of 2005 on a sample of the 1546 Lombardy municipalities. The survey is based on the use of smart cards for the access to online services of the Local Public Administration. Thanks to some projects carried out in the last few years, in Lombardy already exist all the infrastructural and technological conditions necessary to guarantee a secure access to online services. From this point of view, the critical aspects which arose in the survey and which are discussed in this paper highlight the fact that for SLGOs the problems in the implementation of E-Government systems are not so much technological as actually organizational.
机译：电子政务系统的实施是一项复杂的活动，特别是由于涉及到的各个方面（技术，组织，规范）各不相同。这些困难甚至在地方层面上尤为严重，在这些地方，实施电子政务系统的任务通常委托给小型地方政府组织（SLGO）：对他们而言，由于缺乏资源，创新的管理可能成为问题。本文在参考伦巴第大区（意大利）的案例研究的同时，指出了SLGO在实施电子政务系统中可能出现的一些关键方面。对这些元素的讨论是基于2005年底对1546个伦巴第市政样本进行的一项调查收集的数据。该调查基于使用智能卡访问地方公共管理部门的在线服务。由于最近几年进行了一些项目，伦巴第已经存在了确保安全访问在线服务所需的所有基础设施和技术条件。从这个角度来看，在调查中出现并在本文中进行讨论的关键方面凸显了这样一个事实，即对于SLGOs，电子政务系统实施中的问题与其说是实际的组织性，不如说是技术性的。

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