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首页> 外文会议>IFIP(International Federation for Information Processing) TC8 WG8.2 International Working Conference; 20080810-13; Toronto(CA) >Bandwithing Together: Municipalities as Service Providers in a Policy Environment
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Bandwithing Together: Municipalities as Service Providers in a Policy Environment

机译：共同努力：政策环境中的市政当局作为服务提供者

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摘要

In this paper we have highlighted three things. First, that public organizations are engaged in a technologically driven servitization of their traditional service products. Second, that public organizations must approach this servitization differently because of the decision-making role of citizens in the process. Third, it is essential to study the influence citizens have on this process through studying the public policy process around decisions concerning the delivery of technology and technologically driven services. In this paper we provide an overview of four constituencies and their relationships involved in municipal wireless broadband policy. The idea that the growth of information technology-dependent services and activities (education, healthcare, and Web 2.0, for instance) are dependent on wide-scale availability of broadband access, and that local governments are jumping into this market to establish the necessary infrastructures for such services, makes this a very hotly contested space. While national and international political issues are debated on the Internet daily, new avenues for very local, political speech and action on the Internet seem to go hand-in-hand with municipal wireless broadband issues. The creation of public policy, while normally seen as a top-down process, has always drawn varying input from the outside through avenues such as lobbying, town meetings, referendums, and public action. We claim that in the case of municipal wireless broadband policy, policy efforts have been turned upside-down, with the majority of policy making now happens at the local level.
机译：在本文中，我们重点介绍了三件事。首先，公共组织要对其传统服务产品进行技术驱动的服务化。其次，由于公民在这一过程中的决策作用，公共组织必须以不同的方式对待这种服务。第三，必须通过围绕有关技术和技术驱动服务的决策研究公共政策过程来研究公民对这一过程的影响。在本文中，我们概述了四个选区及其与市政无线宽带政策有关的关系。依赖信息技术的服务和活动（例如，教育，医疗保健和Web 2.0）的增长取决于宽带访问的广泛可用性，并且地方政府正在进入这个市场以建立必要的基础架构对于此类服务，这使它成为一个非常激烈的竞争空间。虽然每天都会在Internet上辩论国家和国际政治问题，但在Internet上进行非常本地化，政治性发言和采取行动的新途径似乎与市政无线宽带问题并驾齐驱。公共政策的制定通常被视为自上而下的过程，但始终通过游说，城镇会议，公投和公共行动等途径从外部获取各种投入。我们声称，在市政无线宽带政策的情况下，政策工作已被颠倒了，现在大多数政策制定都发生在地方一级。

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