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首页> 外文会议>iKMS International Conference on Knowledge Management(iCKM2004); 20041213-15; Singapore(SG) >TRUST, COHESION, AND IDENTIFICATION AS DRIVERS OF COP PERFORMANCE: THE MODERATING EFFECT OF KNOWLEDGE TYPE
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TRUST, COHESION, AND IDENTIFICATION AS DRIVERS OF COP PERFORMANCE: THE MODERATING EFFECT OF KNOWLEDGE TYPE

机译：信任，凝聚力和认同是缔约方会议绩效的驱动力：知识类型的模拟效应

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摘要

The concept of communities of practice (CoPs) is widely recognized as a means to foster knowledge sharing and learning in organizations. Even though the number of CoPs has grown significantly, the performance impact of community characteristics - especially social features like trust, cohesion, and identification - still demands conceptual and empirical research. In this paper we analyse their impact on community performance taking into account the moderating effect of the degree of knowledge implicitness. We use data from 222 community members from different CoPs of a large German multinational company. Our research shows that communities have the potential to improve organizational performance. Trust and cohesion have an indirect performance effect mediated through the identification of CoP members with their community. The positive relationship of identification and CoP performance is not influenced by the degree to which the knowledge handled in the community is implicit.
机译：实践社区（CoP）的概念被广泛认为是促进组织中知识共享和学习的一种手段。尽管CoP的数量已显着增长，但社区特征（尤其是信任，凝聚力和认同等社会特征）对绩效的影响仍然需要进行概念和实证研究。在本文中，我们考虑了知识隐性程度的调节作用，分析了它们对社区绩效的影响。我们使用来自一家大型跨国公司的不同CoP的222个社区成员的数据。我们的研究表明，社区具有改善组织绩效的潜力。信任和凝聚力具有间接的绩效影响，这种影响是通过对CoP成员与其社区的识别而介导的。身份识别与CoP绩效之间的正相关关系不受社区中所处理知识的隐含程度影响。

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