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Wanted: A Framework for IT-Supported KM

机译:需求:IT支持的知识管理框架

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摘要

The most important resource in modern enterprises is the human brain (Nordstrom and Ridderstrale, 1999). Consequently, knowledge is important, both as a resource and as a competitive advantage. Organizations understand that they need to know how to do well, and take advantage of this knowledge in the best possible way (Davenport and Prusak, 1998). How an organization manages its knowledge is crucial for organizational development (Blodgood and Salisbury, 2001). Knowledge management (KM) is about managing knowledge, but no commonly accepted definition exists. The aim of KM is to create value for the organization and it includes activities such as creating, organising, sharing and using knowledge (Wong and Aspinwall, 2004). KM enables organizational learning and is essential if an organization wants to be a learning one.
机译:现代企业中最重要的资源是人的大脑(Nordstrom和Ridderstrale,1999)。因此,知识作为资源和竞争优势都很重要。组织知道他们需要知道如何做得好,并以最好的方式利用这些知识(Davenport和Prusak,1998年)。组织如何管理其知识对于组织发展至关重要(Blodgood和Salisbury,2001)。知识管理(KM)与知识管理有关,但是不存在公认的定义。知识管理的目的是为组织创造价值,它包括诸如创建,组织,共享和使用知识的活动(Wong and Aspinwall,2004)。 KM支持组织学习,并且对于组织想要成为学习组织来说至关重要。

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