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Systems Thinking and Systems Engineering for Strategic Planning

机译:战略规划的系统思维与系统工程

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Balancing the relationships between customer needs, system requirements and architecturalrndesign is a classic systems engineering poblem. The problem is exacerbated when the 'system' of interest is a Department of Defence and the customer / owner (the Government) has an understandable difficulty in defining the future needs of the living 'system' it is buying. Traditional management approaches to strategic planning do not help - neither are traditional scientific approaches helpful to solving this class of complex problem.rnThis panel session introduces the theory and practice of a new multidisciplinary approach that has been designed to address the problem, using systems thinking and systems engineering principles together with organisational learning and collaborative technologies. The result for the customer and supplier is an improved understanding about the risks in balancing the relative priorities of customer needs and 'systems' requirements, including the design and testing of options for organisational architectures. Recent work in the Australian Department of Defence is used to illustrate their approach. The panel suggests that this 'systems'-based approach is adaptable to other organisations and other learning endeavours where balancing objectives and resources in the face of uncertainty is involved.
机译:平衡客户需求,系统需求和体系结构设计之间的关系是一个经典的系统工程难题。当感兴趣的“系统”是国防部并且客户/所有者(政府)在确定其正在购买的有生命的“系统”的未来需求方面存在可理解的困难时,问题就会更加严重。传统的战略规划管理方法无济于事-传统的科学方法也无助于解决此类复杂的问题。本小组会议介绍了一种新的多学科方法的理论和实践,该方法旨在利用系统思维和方法解决问题。系统工程原理以及组织学习和协作技术。对客户和供应商的结果是对平衡客户需求和“系统”需求的相对优先级中的风险的更好理解,包括组织架构选项的设计和测试。澳大利亚国防部最近的工作用来说明他们的做法。专家小组建议,这种基于“系统”的方法适用于其他组织和其他学习活动,在面对不确定性时需要平衡目标和资源。

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