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Future Personalized Autonomous Shared Car Design Based on User Experience

机译:基于用户体验的未来个性化自主共享汽车设计

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摘要

In view of the social problems such as traffic congestion, energy shortage, parking difficulties caused by the high ownership and low utilization of urban private cars, this paper aims to explore sustainable future travel solutions with good user experience. Car-sharing emerges as a sustainable mode of transportation and become one of the trends of the future cars. Using research and interview, Persona model, Experience Map and Kano model, we study and analyze the user experience of car-sharing, excavate the pain points and user's needs, explore the effective user experience optimization scheme, and apply it to car conceptual design. The combination of autonomous driving and car-sharing will effectively improve road safety, realize the independent travel of special population and improve transportation efficiency. According to the research results of pain points, user's needs and opportunities, future autonomous shared car will help to provide users with a better personalized travel experience, and there will be more possibilities for the interaction between people and cars.
机译:针对城市私家车所有权高,利用率低等交通拥堵,能源短缺,停车困难等社会问题,本文旨在探索具有良好用户体验的可持续未来出行解决方案。共享汽车已成为一种可持续的交通方式,并成为未来汽车的趋势之一。通过研究和访谈,Persona模型,Experience Map和Kano模型,我们研究和分析了汽车共享的用户体验,挖掘痛点和用户需求,探索有效的用户体验优化方案,并将其应用于汽车概念设计。自动驾驶与汽车共享相结合,将有效地改善道路安全,实现特殊人群的独立出行,提高运输效率。根据痛点,用户需求和机遇的研究成果,未来的自动驾驶共享汽车将有助于为用户提供更好的个性化出行体验,人与汽车之间的互动将有更多的可能性。

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