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Cross-Cultural Usability of Digital Libraries

机译:数字图书馆的跨文化可用性

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摘要

The advent of digitization has enabled individuals, institutions, and communities to create and disseminate digital representations of their cultural heritage in digital libraries (DL). These digital collections are increasingly broader in scope and reach, spanning geographical and cultural boundaries. They serve users from their originating culture and often also play the role of cultural ambassadors by serving users from other cultures. While cross-cultural use of DLs is present, little research is available on the influence of culture as it pertains to the design and use of DLs. In this paper, we define cross-cultural usability guidelines for DLs and apply these to the heuristic evaluation of six "national" DLs. Results of a usability evaluation study of five of the DLs are also reported. The national DLs were selected based on their mission, funding model, and originating organization and they all represent their respective cultures. Results of the evaluation show that current DL UIs and content do not serve international users very well. These results were confirmed in a user study in which users were asked to browse "national" digital libraries from countries other than their own. Based on our results, we propose guidelines for the designers of DLs to support their international users and truly serve as "cultural ambassadors" for their originating countries. While the results of this study were gained through the evaluation of DLs using the Latin alphabet, the general design guidelines are proposed for DLs of all cultures.
机译:数字化的出现使个人,机构和社区能够在数字图书馆(DL)中创建和传播其文化遗产的数字表示形式。这些数字馆藏的范围和覆盖范围越来越广,跨越了地理和文化边界。他们为来自其原始文化的用户提供服务,并经常通过为其他文化的用户提供服务来扮演文化大使的角色。尽管存在跨文化的DLs使用,但关于文化影响与DLs的设计和使用有关的研究很少。在本文中,我们定义了DL的跨文化可用性指南,并将其应用于六个“国家” DL的启发式评估。还报告了五个DL的可用性评估研究的结果。根据其任务,资助模式和发起组织来选择国家DL,它们都代表各自的文化。评估结果表明,当前的DL UI和内容不能很好地服务于国际用户。这些结果在一项用户研究中得到了证实,该研究要求用户浏览自己国家以外的“国家”数字图书馆。根据我们的结果,我们为DL的设计师提出了指导方针,以支持其国际用户,并真正充当其起源国的“文化大使”。尽管通过使用拉丁字母对DL进行评估获得了本研究的结果,但提出了针对所有文化的DL的通用设计准则。

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