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Enterprise Resource Planning Systems Implementation in Venezuela: Critical Success Factors

机译:委内瑞拉企业资源计划系统的实施:成功的关键因素

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摘要

Enterprise Resource Planning (ERP) systems have transformed the way organizations go about the process of providing information systems. They promise to provide an off-the-shelf solution to the information needs of organizations. Despite that promise, implementation projects are plagued with much publicized failures and abandoned projects. Efforts to make ERP systems successful in organizations are facing challenges. The purpose of the study reported in this paper was to assess the degree of criticality of twenty critical success factors (CSFs) in ERP systems implementation, which were identified through a review of the literature. A survey was administered to managers, from seven Venezuelan corporations, who were identified as having a key role in ERP systems implementation in their firms. A factor analysis of these items identified three underlying dimensions. The findings of this study should provide to management of firms implementing ERP systems a better understanding of the factors leading to successful ERP implementation projects.
机译:企业资源计划(ERP)系统已经改变了组织进行信息系统提供过程的方式。他们承诺为组织的信息需求提供现成的解决方案。尽管有这样的希望,但实施项目仍然受到许多公开的失败和遗弃项目的困扰。使ERP系统在组织中取得成功的努力正面临挑战。本文报道的研究目的是评估ERP系统实施中的20个关键成功因素(CSF)的关键程度,这些因素是通过回顾文献确定的。对委内瑞拉的7家公司的管理人员进行了一项调查,他们被确定在公司的ERP系统实施中具有关键作用。这些项目的因素分析确定了三个基本方面。这项研究的结果应为实施ERP系统的公司管理层提供对成功实施ERP实施项目的因素的更好理解。

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