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首页> 外文会议>International Symposium on Human Factors in Telecommunication; 20031201-20031204; Berlin; DE >Taking account of the needs of disabled, young and elderly people, in a future Universal Communications Identifier - requirements analysis issues
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Taking account of the needs of disabled, young and elderly people, in a future Universal Communications Identifier - requirements analysis issues

机译：在将来的通用通信标识符中考虑到残疾人，年轻人和老年人的需求-需求分析问题

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Requirements analysis in the Human-centred design (HCD) framework is the process of eliciting human needs from potential users of a system. Envisaged as an essential first step in systems design, it is also a major recurrent task through rapid prototyping stages, and into user trials. The process of interaction between systems designers and users is difficult, even for relatively simple systems. Today, even with better understanding of both systems design and human cognitive processes, requirements analysis for new, advanced communications services is becoming more difficult. ETSI has been working on the idea of producing a Universal Communications Identifier (UCI) since 2001. The UCI is a new concept for advanced communication networks and services. It will provide a single unique identifier for all interpersonal communications, replacing the e-mail addresses, mobile numbers and all the other identifiers in use today. It is anticipated that the UCI will remain the same for life, and be a unique number for every individual. Currently, as part of the exploratory study of the UCI, there is a need to identify how specific, and novel, features of the UCI can be used to improve communications both for people with various functional impairments (e.g. people with different disabilities and elderly people) and also for young people (up to 12 years of age). This paper reports on the way that ETSI Special Task Force 230 has gone about obtaining specific user requirements for the needs of disabled, young and elderly people. It also reports on what has been found to be the most important communication requirements related to disability, ageing and young people, which will be transcribed where possible into requirements for the additional information field in the UCI. In addition, the UCI requirements gathering process undertaken highlights the growing difficulties with requirements capture for complex interpersonal communications networks and services.
机译：以人为中心的设计（HCD）框架中的需求分析是从系统的潜在用户中得出人的需求的过程。作为系统设计中必不可少的第一步，通过快速原型设计阶段以及进入用户试用，这也是一项重大的经常性任务。即使对于相对简单的系统，系统设计人员和用户之间的交互过程也很困难。如今，即使对系统设计和人类认知过程有了更好的了解，对新的高级通信服务的需求分析也变得越来越困难。自2001年以来，ETSI一直致力于生产通用通信标识符（UCI）的想法。UCI是用于高级通信网络和服务的新概念。它将为所有人际交流提供一个唯一的标识符，从而取代电子邮件地址，手机号码以及当今使用的所有其他标识符。可以预期，UCI将一生保持不变，并且对每个人来说都是唯一的数字。当前，作为UCI探索性研究的一部分，有必要确定UCI的特殊性和新颖性如何可用于改善各种功能障碍人士（例如，残疾人和老年人）的交流），也适用于年轻人（不超过12岁）。本文报告了ETSI特别工作组230如何获得针对残疾人，年轻人和老年人的特定用户需求的方法。它还报告了与残疾，衰老和年轻人有关的最重要的沟通要求，并将在可能的情况下将其转化为UCI附加信息领域的要求。此外，进行的UCI需求收集过程突显了在捕获复杂的人际通信网络和服务的需求方面越来越困难。

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