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A 'Soft' Approach to TLM Requirements Capture to Support Through-Life Management

机译:TLM需求捕获的“软”方法来支持终生管理

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Loughborough University and BAE Systems are sponsoring a research programme to develop an enterprise Knowledge Management system for Through Life Management (TLM) in support of Through Life Capability Management (TLCM). This paper summarises the finding of a requirements analysis case study which captured, analysed and synthesised the key stakeholder requirements for this Knowledge Management research within the aerospace and defence industry. This study consists of two approaches; (1) an Interactive Management (IM) workshop and (2) semi-structured interviews with the Subject Matter Experts (SMEs). Three of the group methodologies used in the Interactive Management workshop were Idea-Writing, Nominal Group Technique and Interpretive Structural Modelling. Soft systems rich pictures were also constructed by the SMEs to provide a diagrammatic representation of the systematic but non-judgmental understanding of the problem situation. The difficulties and benefits of adopting this 'soft' approach and future research plans are also discussed here.
机译:拉夫堡大学和BAE系统公司正在赞助一项研究计划,以开发用于生命周期管理(TLM)的企业知识管理系统,以支持生命周期能力管理(TLCM)。本文总结了需求分析案例研究的发现,该案例研究捕获,分析并综合了航空航天和国防工业中知识管理研究的关键利益相关者需求。这项研究包括两种方法: (1)互动管理(IM)研讨会和(2)与主题专家(SME)的半结构化访谈。交互式管理研讨会中使用的三种分组方法是思想写作,名义分组技术和解释性结构建模。中小企业还构建了丰富的软系统图片,以图形方式表示对问题情况的系统但非判断性的理解。本文还讨论了采用这种“软”方法的困难和好处以及未来的研究计划。

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