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EVALUATING A NEW KNOWLEDGE MANAGEMENT TOOL

机译：评估新的知识管理工具

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摘要

Common solutions for knowledge management generally depend on databases or text base searches. This paper presents a new approach to knowledge management—treemaps. This approach allows employees to search for expertise in specific areas and give them multiple employees to contact for that knowledge, ranked by a self-assessment of their knowledge. Additionally the same knowledge measurement tool provides managers and human resources an easy summary that allows them to view organizational knowledge gaps and training opportunities. This paper explores the feasibility of using treemapping technology to create the first step in a knowledge management program. Treemaps are graphic visualizations of large sets of information with many hierarchical levels. Treemaps were created for the knowledge held by a leading supplier of mechanical and electro-mechanical systems to the automotive, transportation, and office furniture industries. The methods used to create the treemaps will be discussed, as will an evaluation of the treemaps by their users.
机译：知识管理的常见解决方案通常取决于数据库或基于文本的搜索。本文提出了一种新的知识管理方法-树状图。这种方法允许员工搜索特定领域的专业知识，并让他们与多位员工联系以获取该知识，并根据其知识的自我评估对其进行排名。此外，相同的知识度量工具为管理人员和人力资源提供了简单的摘要，使他们可以查看组织的知识差距和培训机会。本文探讨了使用树映射技术创建知识管理程序中第一步的可行性。树状图是具有许多层次结构级别的大量信息的图形可视化。树状图是根据汽车，运输和办公家具行业的领先机械和机电系统供应商所掌握的知识而创建的。将讨论用于创建树形图的方法，以及用户对其进行的树形图评估。

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