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LEARNING FROM KAIZEN EVENTS: A RESEARCH METHODOLOGY FOR DETERMINING THE CHARACTERISTICS OF MORE - AND LESS - SUCCESSFUL EVENTS

机译:从KAZEN事件中学习:确定多少和成功事件特征的研究方法论。

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This paper describes an ongoing research program focused on identifying determinants of Kaizen event effectiveness, both in terms of initial event outcomes and the sustainability of outcomes. Although anecdotal published accounts suggest that increasing numbers of companies are using Kaizen events and that these projects can result in substantial improvement in key business metrics, there is a lack of systematic research on Kaizen events. A particular weakness of the current published accounts is the lack of attention to less successful events - only strongly successful applications of Kaizen events receive much coverage in the accounts. We present an example from a less successful Kaizen event studied in the current research to highlight how the methods and measures used in the research allow triangulation of multiple data types and sources. The implications of the example Kaizen event as a stand alone case are also examined, and, finally, the current state of the research program and directions for future research are described.
机译:本文介绍了一个正在进行的研究计划,该计划着重于确定初始事件结果和结果的可持续性方面的改善事件有效性的决定因素。尽管轶事已发表的报告表明,越来越多的公司正在使用Kaizen事件,并且这些项目可以导致关键业务指标的实质性改善,但仍缺乏对Kaizen事件的系统研究。当前已发布帐户的一个特别弱点是缺乏对不太成功的事件的关注-只有Kaizen事件的非常成功的应用程序才能在帐户中获得很多覆盖。我们以当前研究中不太成功的Kaizen事件为例,以强调研究中使用的方法和措施如何允许对多种数据类型和源进行三角剖分。还对示例Kaizen事件作为独立案例的含义进行了研究,最后,描述了研究计划的当前状态以及未来研究的方向。

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