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Grounding collaborative work support system research in theory: the case for procedural justice theory

机译:建立在理论基础上的协同工作支持系统研究:程序正义理论的案例

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Collaborative work support systems (CWSS) usage and research have proliferated. While many researchers have reported positive effects of CWSS use, findings have been inconsistent. Field studies have generally reported more positive findings than laboratory studies. Laboratory findings have been less positive and more inconsistent. Procedural justice theory concerns itself with how individual's form perceptions of the fairness of the process by which group outcomes are determined. The theory may provide a theoretical basis for the explanation of conflicting research findings, a theory based explanation for the benefits associated with CWSS use, and may serve as the basis of a framework for a systematic program of research designed to assess how CWSS may best be designed and utilized by organizations.
机译:协作工作支持系统(CWSS)的使用和研究已经激增。尽管许多研究人员报告了使用CWSS的积极作用,但发现并不一致。实地研究通常报告比实验室研究更积极的发现。实验室检查结果阳性率较低,且不一致。程序正义理论涉及个人如何形成对决定群体结果的过程公平性的看法。该理论可以为解释相互矛盾的研究结果提供理论基础,为与CWSS使用相关的好处提供基于理论的解释,并且可以作为旨在评估CWSS最佳表现的系统研究计划框架的基础。由组织设计和使用。

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